How we keep the rules accurate
The AI is only as good as what it reads. Every rule goes into the library the same documented way.
Where the rules come from
Tier 1 · EU law
Regulations 883/2004 and 987/2009, Directive 2011/24/EU, implementing decisions. From EUR-Lex.
Tier 2 · Public authorities
National contact points, health ministries, the EU’s Your Europe portal and other official guidance.
Tier 3 · Insurance funds
Price lists, co-payment lists, forms and procedures from public health insurers.
How a rule gets into the library
Collect
Only official sources from the three levels above. No forums, blogs or commercial sites.
Prepare
Split into short extracts and labelled by country, status, type of care and date.
Review
A social security law expert approves every extract before it goes live.
Publish
Approved extracts go into the library with the date they were checked.
Keep up to date
Source pages are checked every week. If one changes, the extract goes back for review.
What “source checked” means
The date next to a source shows when a reviewer last confirmed that the source still says the same thing. If an answer relies on an older check, it says so.
Found an outdated rule?
Email hello@ask.eu.com with the link. Your report goes straight to our review list.
Be among the first to use it.
Early users help us make the answers better. Available in English, German, Polish and Ukrainian.