From core build to an EU-wide service in 24 months
Each phase ends with a measurable checkpoint. The next phase starts only after it is reached.
Core build
TRL 3 → 5- Knowledge base for the first 4 countries
- Search and fact-checking system
- Legal review of every extract
Early access
TRL 5 → 6- 50–100 users from partner communities
- Accuracy evaluation on 100 questions
- Accessibility audit (WCAG 2.1 AA)
Public beta
TRL 6 → 7- 10 country modules
- Reimbursement Pack and form filling
- First partnerships with NGOs and employers
EU-wide service
TRL 7 → 8- All EU/EEA countries in depth
- More languages
- EHDS-ready features
Work is already under way
The legal model, the AI design and the interface are ready. We are now building the rule library and the search system.
Done 4
In progress 2
Next 2
Status: November 2026
What we have done so far
Work started in September 2026. Here is what has been done, month by month.
- Rule library started, site and preview live
We started collecting and labelling official sources for Germany, Poland, France and Austria. The website, the interactive preview in four languages, the project overview and the demo video are online.
- Interface and accuracy testing plan
Answer layout with sources, six typical situations and the refund comparison between the two EU routes. We set the release targets and how experts will build the test questions.
- AI design finished
Retrieval-augmented generation, a ranking of official sources, a fact check for every statement and a clear “I don’t know” when no checked rule applies.
- Legal model of who gets what
Regulations 883/2004 and 987/2009, Directive 2011/24/EU and the temporary protection rules brought together into one model of rights and routes.
- Problem research
We mapped the official sources, contact points and public insurers in the first four countries and defined the six situations people ask about most.
Checkpoints
Checkpoint 1 → early access: at least 90% correct answers and no critical errors on the expert test set.
Checkpoint 2 → beta: at least 30% of early users come back within 30 days; satisfaction at least 4 out of 5.
Checkpoint 3 → full launch: income covers running costs.
Be among the first to use it.
Early users help us make the answers better. Available in English, German, Polish and Ukrainian.