Project overview
A short overview of AskEU for partners, public bodies and supporters.
Overview and demo
A one-page overview and a short video of the working preview. The overview is in English, the video is in your language.
Why support AskEU
Clear public benefit
Helps people use the EU rights they already have, at no extra cost to health systems.
European by nature
Every case involves more than one country. One service works for all member states.
Responsible AI
Answers with sources, measured accuracy, expert review and transparency under the AI Act.
Gated, low-risk plan
Each phase starts only after a measurable gate is met, so funding follows evidence.
Why now
Four changes make 2027 the right time to launch.
Protection extended to March 2028
EU countries extended temporary protection for people from Ukraine until 4 March 2028. About 4.4 million people keep using health systems that are new to them.
EEAS, July 2026 · EurostatAI transparency rules now apply
Since 2 August 2026, Article 50 of the AI Act requires telling people when they are talking to an AI. AskEU is built around this from day one.
Regulation (EU) 2024/1689, Art. 50Health data rights from 2027
The European Health Data Space starts applying in stages from March 2027 and gives people new rights over their health data across borders. People will need plain explanations.
Regulation (EU) 2025/327A known gap with no new data
The last EU survey found that fewer than 1 in 5 people knew their cross-border rights, and the Commission has no newer figures.
European Court of Auditors, Special Report 07/2019From core build to an EU-wide service in 24 months
Each phase ends with a measurable checkpoint. The next phase starts only after it is reached.
What we have done so far
Work started in September 2026. Here is what has been done, month by month.
- Rule library started, site and preview live
We started collecting and labelling official sources for Germany, Poland, France and Austria. The website, the interactive preview in four languages, the project overview and the demo video are online.
- Interface and accuracy testing plan
Answer layout with sources, six typical situations and the refund comparison between the two EU routes. We set the release targets and how experts will build the test questions.
- AI design finished
Retrieval-augmented generation, a ranking of official sources, a fact check for every statement and a clear “I don’t know” when no checked rule applies.
Sustainability model (planned)
Free basics
Everyday questions stay free for individuals.
Reimbursement pack
One-time paid help with planned treatment abroad: route comparison, documents and deadlines.
Plus subscription
For people living between countries: unlimited questions, saved profile and rule-change alerts.
Organisations
Licences for employers, relocation services, non-profits and public bodies.
Halyna Mysko is an EU lawyer with an LL.M. in European Law from Leiden University (cum laude) and hands-on experience in AI and data operations. At AskEU she leads product vision, the legal model, partnerships and funding.
Working together
AskEU is open to collaboration with public bodies, patient and community organisations, employers, universities and European innovation and digital health programmes. We adapt scope and partners to each collaboration.
Available on request
Project plan · Financial plan · Risk register · Data protection concept · Evaluation protocol
Be among the first to use it.
Early users help us make the answers better. Available in English, German, Polish and Ukrainian.